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Refund Policy

Home   »   Refund Policy

At BCFreshBerries, your satisfaction is our top priority. We stand behind the quality of our fresh berries with our 100% money-back guarantee.

Our Guarantee

We want you to be completely satisfied with your berry purchase. If you’re not happy with your order for any reason, we offer:

  • Full or partial refund of your purchase
  • Product replacement on our next scheduled delivery

Refund Process

  1. Fill out the form here
  2. Our team will process your refund within 7 business days
  3. The refund will be issued to your original payment method

No need to return the product – we trust our customers and value your feedback.

Replacement Orders

If you prefer a replacement instead of a refund:

  • Fill out the form here
  • We’ll notify you of the next delivery date via text and email

Important Notes

  • For replacements, no need to return the original product
  • Refunds will be processed to the original payment method
  • For orders paid by credit card, please allow an additional 5-10 business days for the refund to appear on your statement
  • Questions? Contact us at info@bcfreshberries.com

We appreciate your business and are committed to ensuring your complete satisfaction with our fresh berries.

Experience Freshness at Our Pickup Location

At BC Fresh Berries, we take pride in offering the freshest, highest-quality berries for convenient pickup at our designated location. From the moment our berries are harvested to the instant they’re ready for collection, every step is handled with care to preserve their peak flavor and texture.

Whether you’re ordering for your business or for home, our streamlined pickup process ensures you get your berries at their absolute freshest. Simply place your order, swing by our pickup point, and enjoy produce that’s been treated with the same dedication you’d give in your own kitchen.

For more information or any inquiries, please reach out to us at info@bcfreshberries.com.

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